Payment options

These are the available payment methods for Figuya

PayPal

When choosing PayPal as payment type, you will be redirected to the PayPal site in order to confirm the payment for your order. You can also use your credit card or payment by direct debit to pay for all your orders. After confirming the payment, you will be redirected back to the order placement form on figuya.com. We immediately receive a confirmation of your payment and can proceed with your order, which can then be immediately dispatched.

Banktransfer

When choosing the payment-by-bank transfer, the selected amount of money will be paid via bank transfer before the shipment takes place. You will get details about our bank data, which you will receive via an e-mail. Please transfer the money onto our bank account. Usually we receive your payment within 1-3 days and ship your order immediately afterwards. Please remember to include the order number and the customers code into the reason of payment for a faster processing of your order. Your order will be reserved for you for max 14 days. Important notice: bank transfer from countries like Switzerland can only be accepted, if the customer agrees to pay the transaction costs. It is important that any fee, that is imposed by a bank, will be paid by the customer.

Sofortüberweisung

Simply pay while you are shopping online. Tested and certified by the German TÜV, you only need your online banking details. By entering your personal online banking login details and confirmation codes, the transfer will occur with a maximum level of security. After the transfer has been made, the online shop will receive a real-time transaction confirmation.

Nachnahme mit DHL

Cash on delivery option is available for shipments within Germany and Austria. You will pay the delivery man for your order at your doorstep. Choosing cash on delivery will increase the shipping fee to 10,50 €. If the total price of your order is over 130 Euros, the fee will be decreased by 4,50 Euros and you will only have to pay 6,00 Euros, instead of 10,50 Euros. Orders of on-stock products can be shipped immediately, since we don't have to wait for the confirmation of payment.

Cash payment in our warehouse

We offer our customers to pick up their orders in our warehouse in Berlin. Payment will be possible in cash or with debit card. Our warehouse is located directly in the non-residental area in 13053 Berlin, Plauener Straße 163-165 in the building E on the first floor. If you choose this option, we will not charge you any shipping fee.

Cash payment at conventions

Cash payment can also be made, if we are asked to bring your order to a convention. Please select the convention of your choice, but take a note that we only accept payments on conventions, that are to take place within the next four weeks. This is the only case, where you are able to select the “pay at a convention” option. Naturally, we charge no shipping costs for this option.

The payment may be finalized on delivery, via PayPal, via payment in advance or via cash on delivery (if not agreed otherwise for individual cases).