Thanks for stopping by.
Figuya should work well for everyone, whatever device, technology or assistive tools you use to get around. This page tells you what we measure ourselves against, what we do about it, and what we haven't managed yet.
What this shop is
Figuya is an online shop for anime and manga figures, merchandise and collectibles. You browse or search the catalogue, add to the cart, order and pay, and we deliver. There is also an account holding your orders, your collection, and the community around photos and reviews. This page is part of the service and is itself written to be accessible.
How the shop works
The shop runs on plain HTML rather than on special-case workarounds. Specifically:
- Every page starts with two skip links, "Zum Hauptinhalt" (to the main content) and "Zur Barrierefreiheit" (to this page). They become visible as soon as you start tabbing.
- Each page's content sits in its own main region, with navigation, header and footer in theirs. A screen reader can jump straight to the content.
- Form fields are labelled, and errors appear as text at the field, not as colour alone.
- Messages such as "added to cart" go into a live region that a screen reader announces, without the page reloading.
- Each page declares its language, so a screen reader pronounces German, English and French correctly.
What we measure ourselves against
The benchmark is WCAG 2.1 Level AA (via EN 301 549), the standard the German Accessibility Strengthening Act refers to for online shops. We test against WCAG 2.2 AA, one level above that.
What we do about it
133 pages of the shop run automatically against that standard (axe-core), at three widths (desktop, tablet, phone) and in both colour schemes (light and dark). The test runs before every release. If a new failure shows up, the change doesn't go live until it's fixed. So what follows is the current measurement, not a statement of intent.
What isn't right yet
We know about one thing. We're naming it here rather than leaving it out:
- Cream on orange. Our brand colour carries light text at a contrast of 2.8:1, below the required 4.5:1. This affects the header (Angebote, Anmelden, Korb), the orange primary buttons and the sale markers. It's a deliberate decision in favour of the brand and a known risk, not an oversight. We review it regularly, and moved two affected surfaces to a darker orange in 2026.
What an automated test doesn't find
A large share of it. Whether an image description actually describes anything, whether an order makes sense, whether a screen reader reads out a sentence that helps: no test run finds that, you do. On top of that, we change things here constantly and don't always notice right away when something breaks.
Report a barrier
Write to us if something gets in your way, is hard to use or doesn't work at all. It helps if you tell us which page it was and what device or assistive tool you were using. Every report is read and treated like a bug report: we write it down, try to reproduce it, and get back to you.
Responsible market surveillance authority
Compliance with the BFSG is supervised by the Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF AöR), Carl-Miller-Straße 6, 39112 Magdeburg, Germany, kontakt@mlbf-barrierefrei.de, mlbf-barrierefrei.de. If our answer doesn't help you, you can turn to them.
We provide this information under § 14 of the German Accessibility Strengthening Act (BFSG) in conjunction with Annex 3 No. 1. Last updated: 17 September 2026.